Service Testimonials

Courtesy call in the morning to let me know what to expect later in the day. Completed in a timely fashion and an extremely easy process to grab my car. Thanks very much for a much better experience than I've had with other vehicle brands

Bryan McLoughlin

Five Star Service I was at Budds' for maintenance. Brake fluids, oil change, the regular. Received shuttle with plexiglass separation, easy contactless drop off, and fully serviced vehicle. Clean.

Thanks Service Department

Roshan Basnet

Top notch service and organization for my service appointment, especially given the new conditions under a pandemic. Great to see Budds' BMW's commitment to customer satisfaction, and safety, continue.

Matt Caine

Once again I only have good things to say about the dealership and the people employed there. Fantastic service and attention to individual customer needs.

I praise your dealership whenever someone asks me how I like my MINI. It must be a great place to work.

PS -- Bryan is an excellent service advisor. He had big shoes to fill when Dave Loft moved from the department but has succeeded ++++++

Many thanks

Diane

Joelene, I just wanted to take this opportunity to thank you so much for what you were able to do for us yesterday.

That level of service and assistance you provided us is not what we often see in the world these days, making what you did that much more special.

I can't stress to you enough how much we appreciated your efforts.

Thanks again,

Greg

Good Morning Brian,

I just wanted to thank you and everyone at Budds' BMW Mini Oakville for the phenomenal service I received during this recent issue with my MINI.

The professional response, pleasant attitudes and the personal service you and all the staff there just seems to get better each time I deal with Budds'.

I only wish I knew the secret behind all of it as I am a supervisor myself and honestly have never had nor encountered the level of the above anywhere, including my own staff (company).

Once again, thank you. I will continue to praise that dealership to anyone who will listen.

Regards

Diane

Thank you for taking care of my recent car problems. You guys are very professional and have a great team at Budds'. I was impressed that Kevin was able to arrange for all of the work to be done in such timely manner. I have been driving my car and so far so good. Hopefully I will not need to follow-up and understand that your work is backed-up by a 2 years/unlimited KMs warranty. As you probably know, there are closer BMW dealerships where I live and the fact that I prefer to come to Budds' is a testament to your good client service

Much appreciated.
Sincerely,
Ricci